Privacy Policy

1. Introduction

genusprxca B.V. ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website genusprxca.top or use our services.

This policy applies to all personal data processing activities carried out by genusprxca B.V., a company registered in the Netherlands under registration number 71639248, with VAT number NL384759612B115, and registered address at Beukenlaan 62, 4826 ZT Breda, Netherlands.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

2. Data Controller

genusprxca B.V. is the data controller responsible for your personal data. You can contact us regarding privacy matters at:

3. Information We Collect

3.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, postal address)
• Company information (business name, position, industry)
• Communication preferences
• Information provided in contact forms, inquiries, or correspondence
• Account registration details
• Business requirements and preferences

3.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device information and identifiers
• Cookies and similar tracking technologies (see our Cookie Policy)

3.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Business partners and suppliers
• Public databases and directories
• Marketing and analytics service providers
• Social media platforms (if you interact with our content)

4. How We Use Your Information

We process your personal data for the following purposes based on the legal bases outlined:

4.1 Contract Performance

• Providing and managing our wholesale services
• Processing orders and managing deliveries
• Customer account management
• Billing and payment processing
• Customer support and service communications

4.2 Legitimate Interests

• Improving our website and services
• Business analytics and performance monitoring
• Fraud prevention and security
• Market research and business development
• Internal administration and record keeping

4.3 Consent

• Marketing communications and newsletters
• Personalised content and recommendations
• Non-essential cookies and tracking
• Third-party integrations

4.4 Legal Compliance

• Compliance with legal obligations
• Tax and accounting requirements
• Regulatory reporting
• Legal proceedings and dispute resolution

5. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Logistics and delivery services
• Customer relationship management
• Marketing and analytics services
• IT support and security services

5.2 Business Partners

With your consent, we may share information with business partners for joint marketing efforts or service provision.

5.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms and conditions

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures
• Regular backup and recovery processes

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches as required by law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods include:

• Customer data: For the duration of the business relationship plus 7 years for accounting purposes
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: 26 months from collection
• Contact inquiries: 2 years from last communication
• Legal records: As required by applicable law

When personal data is no longer needed, we will securely delete or anonymise it in accordance with our data retention schedule.

8. Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

To exercise any of these rights, please contact us at privacy@genusprxca.top. We will respond to your request within one month.

9. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes

For more information about our international data transfers, please contact us at privacy@genusprxca.top.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

11. Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 16, please contact us immediately at privacy@genusprxca.top.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, please contact us first at privacy@genusprxca.top. We will investigate and respond to your complaint promptly.

You also have the right to lodge a complaint with the relevant data protection supervisory authority. In the Netherlands, this is:

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us: