Terms of Service

Last updated: December 2024

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", "your") and genusprxca B.V. ("Company", "we", "us", "our"), a company incorporated under Dutch law with registration number 71639248, VAT number NL384759612B115, and registered address at Beukenlaan 62, 4826 ZT Breda, Netherlands.

These Terms govern your access to and use of our website at genusprxca.top and all related B2B wholesale services, including but not limited to product sourcing, inventory management, distribution, and account management services.

By accessing our website, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all users of our services, including customers, prospective customers, and website visitors. Additional terms may apply to specific services and will be presented to you at the time of service engagement.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Services" means all wholesale services provided by genusprxca, including product sourcing, inventory management, distribution, logistics, and related services.
  • "Products" means all goods, merchandise, and materials supplied through our services.
  • "Agreement" means any contract, purchase order, or service agreement between you and genusprxca.
  • "Intellectual Property" means all intellectual property rights including patents, trademarks, copyrights, trade secrets, and know-how.
  • "Confidential Information" means non-public information disclosed by either party in connection with our business relationship.
  • "Force Majeure" means circumstances beyond reasonable control including natural disasters, war, terrorism, pandemics, or government actions.

3. Service Description

3.1 Wholesale Services

genusprxca provides comprehensive B2B wholesale solutions including:

  • Product sourcing and procurement from verified suppliers
  • Inventory management and warehousing services
  • Distribution and logistics across the European Union
  • Account management and customer support
  • Quality control and compliance verification
  • Market research and business intelligence

3.2 Service Availability

Our services are available to qualified businesses operating within the European Union. Service availability may vary based on location, product categories, and regulatory requirements.

3.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We will not be liable for any modifications or discontinuation of services.

4. Customer Obligations and Responsibilities

4.1 Eligibility

To use our services, you must:

  • Be a legally constituted business entity or authorised representative
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete business information
  • Maintain valid business licences and permits
  • Comply with all applicable laws and regulations

4.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of account credentials
  • Promptly updating account information when changes occur
  • Notifying us immediately of any unauthorised account access
  • Ensuring all account users comply with these Terms
  • All activities that occur under your account

4.3 Prohibited Uses

You agree not to:

  • Use our services for any unlawful or fraudulent purposes
  • Violate any applicable laws, regulations, or third-party rights
  • Interfere with or disrupt our services or systems
  • Attempt to gain unauthorised access to our systems
  • Reverse engineer or copy our proprietary methods
  • Use our services to compete with us directly
  • Engage in any activity that could damage our reputation

5. Orders, Pricing, and Payment

5.1 Order Process

Orders for products and services must be submitted through our designated channels. All orders are subject to acceptance by genusprxca and may be rejected at our discretion for any reason, including but not limited to product availability, creditworthiness, or compliance concerns.

5.2 Pricing

Prices are quoted in Euros (EUR) and are subject to change without notice. All prices are exclusive of applicable taxes, duties, and shipping costs unless specifically stated otherwise. We reserve the right to adjust prices based on market conditions, supplier costs, or currency fluctuations.

5.3 Payment Terms

Payment terms will be specified in individual agreements and invoices. Standard payment terms are net 30 days from invoice date. Late payments may incur interest charges and additional fees. We reserve the right to suspend services for overdue accounts.

5.4 Taxes and Duties

Customers are responsible for all applicable taxes, duties, and customs charges. VAT will be charged where required by law. Import duties and customs clearance are the responsibility of the customer unless specifically agreed otherwise.

6. Delivery and Risk of Loss

6.1 Delivery Terms

Delivery terms will be specified in individual agreements and may vary based on product type, destination, and service level. We will use commercially reasonable efforts to meet estimated delivery dates, but time is not of the essence unless specifically agreed in writing.

6.2 Risk of Loss

Risk of loss and title to products pass to the customer upon delivery to the carrier or as otherwise specified in the applicable Incoterms. Customers should inspect deliveries promptly and report any damages or discrepancies within 48 hours of receipt.

6.3 Force Majeure

We will not be liable for delays or failures in delivery caused by Force Majeure events. In such cases, we will notify customers promptly and use reasonable efforts to minimise disruption.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All intellectual property rights in our website, services, software, documentation, and related materials are owned by genusprxca or our licensors. You may not use, copy, modify, or distribute our intellectual property without express written permission.

7.2 Customer Content

You retain ownership of any content, data, or materials you provide to us. By using our services, you grant us a non-exclusive licence to use such content as necessary to provide our services.

7.3 Third-Party Rights

You warrant that your use of our services will not infringe any third-party intellectual property rights. You agree to indemnify us against any claims arising from such infringement.

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that our services will be performed with reasonable skill and care in accordance with industry standards. We do not warrant that our services will be uninterrupted, error-free, or meet all customer requirements.

8.2 Product Warranties

Product warranties, if any, are provided by the original manufacturer or supplier. We disclaim all warranties regarding products except as specifically agreed in writing.

8.3 Disclaimer

Except as expressly stated herein, all services and products are provided "as is" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

9.1 General Limitations

To the maximum extent permitted by law, our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount paid by you for the specific services giving rise to the claim in the 12 months preceding the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, regardless of the theory of liability and even if we have been advised of the possibility of such damages.

9.3 Exceptions

Nothing in these Terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless genusprxca, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your breach of these Terms or any agreement with us
  • Your violation of any law or third-party rights
  • Your negligent or wrongful conduct
  • Any content or materials you provide to us
  • Your use of products or services obtained through us

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification, and you agree to cooperate with our defence of such claims.

11. Confidentiality

Both parties acknowledge that they may have access to confidential information of the other party. Each party agrees to:

  • Keep all confidential information strictly confidential
  • Use confidential information only for the purposes of our business relationship
  • Not disclose confidential information to third parties without consent
  • Take reasonable measures to protect confidential information
  • Return or destroy confidential information upon request

These obligations shall survive termination of our business relationship for a period of five years.

12. Termination

12.1 Termination Rights

Either party may terminate these Terms or any service agreement with 30 days' written notice. We may terminate immediately if you breach these Terms or engage in prohibited activities.

12.2 Effect of Termination

Upon termination, all rights and obligations shall cease except for those that by their nature should survive, including payment obligations, confidentiality, limitation of liability, and governing law provisions.

12.3 Data Return

Upon termination, we will return or securely destroy your confidential information as requested, subject to legal retention requirements and backup procedures.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands. The parties consent to personal jurisdiction in such courts.

13.3 Alternative Dispute Resolution

Before pursuing formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, disputes may be resolved through mediation or arbitration as agreed by the parties.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any additional agreements and policies referenced herein, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

14.2 Amendments

We may update these Terms from time to time by posting revised terms on our website. Continued use of our services after such changes constitutes acceptance of the new terms.

14.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

14.5 Waiver

No waiver of any provision shall be deemed a waiver of any other provision or of the same provision on a future occasion.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

genusprxca B.V.

Legal Department

Beukenlaan 62

4826 ZT Breda

Netherlands

Email: legal@genusprxca.top

Phone: +31 306222887

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (CET)